Heated Comfort Scarf

• The Heated Scarf: You get one (1) 100% polyester sporty-design heated scarf with built-in carbon fiber heating elements and an integrated USB power cord.
• The USB Cord: The power cord is permanently attached to the scarf. It is tucked away inside a hidden zippered pocket, ready to be plugged into a power source.

Important Power Clarifications:

• Is a Battery/Power Bank Included?
  NO. A battery or power bank is NOT included in this package.
• Is it Rechargeable?
  The scarf itself does not "hold" a charge. It only heats up when it is actively plugged into a USB power source (like a power bank). However, if you use it with a rechargeable power bank, the system becomes portable and "rechargeable."
• What Power Source Do I Need?
  You can use any standard 5V/2A portable power bank (the same kind you use to charge your phone). Simply plug the scarf’s internal USB cord into your power bank, tuck the battery into the zippered pocket, and you are ready to go!

• Material: Soft polyester blend exterior
• Power Source: USB rechargeable
• Heat Levels: Adjustable settings
• Lightweight wearable design
• Portable winter-ready construction

Using your heated scarf is simple and designed for quick warmth on the go. Follow these four easy steps:

1. Connect Your Power Source
Open the hidden zippered pocket on the end of the scarf to find the built-in USB cable. Plug this cable into a standard portable power bank (5V/2A recommended).

2. Secure the Battery
Place your power bank inside the zippered pocket and zip it shut. This keeps the battery secure and out of sight while you move.

3. Power On & Adjust Heat

• To Turn On: Press and hold the power button (located on the scarf) for about 3 seconds.
• To Change Settings: Once on, a simple short press of the button cycles through the three heat levels:Red Light (High): Maximum warmth for extreme cold.Blue Light (Medium): Balanced comfort for extended outdoor use.Green Light (Low): Gentle warmth for mild chill or indoor use.

4. Power Off
To turn the heating element off, press and hold the button again for 3 seconds until the light goes out.

Care & Maintenance

• Washable: This scarf is hand-washable.
• Important: You must remove the power bank before washing. Ensure the USB plug is completely dry before plugging it back into a battery.
• Safety: The scarf features an intelligent overheating protection system to ensure consistent, safe temperatures against your neck.

• Processing Time: 1–2 business days
• Delivery Time: 6–8 business days
• Estimated Arrival: 7–10 business days total
• Shipping Cost: Free standard shipping on all U.S. orders

All orders ship from our U.S. fulfillment partners for fast and reliable delivery.

If your item arrives damaged or incorrect, contact us within 30 days for a free replacement or refund. Orders can be canceled within 24 hours of purchase.

For any questions, email info@kovelli.com

We offer a 30-day return window from the date of delivery.

If your item arrives damaged, defective, or incorrect, we’ll cover return shipping and provide a replacement or full refund.

Changed your mind? No problem — you can still return it within 30 days. Return shipping costs apply, and refunds are issued once the item is received in original condition.

Please note: Opened skincare, supplements, and certain personal care items are non-returnable for hygiene reasons. Final Sale items cannot be returned.

To start a return, email info@kovelli.com
with your order number. Refunds are processed within 5–7 business days after inspection.